customer Relationship management

► call center

Our proposal, which will adapt to the case of each customer company, responds to several cases:

  • Call overflow: Your agents at the counter and at the reservation are overwhelmed with calls, the overflow is returned seamlessly to our agents, who will personalize their reception.
  • Total Outsourcing: You do not have booking agents, you want to control your costs by paying only up to the number of calls actually processed.
  • Treatment of irregularities: Our agents warn your passengers in case of a known irregularity on one of your flights.